Orders are processed and delivered Monday-Friday (excluding UK holidays), we do not despatch or deliver on weekends. Orders placed after 3pm (GMT) will be processed the following working day. Unfortunately we can not be held responsible for deliveries that are late.
We now offer FREE next day delivery on all UK orders, details for other delivery options and destinations are listed below.
UK orders are despatched by DPD, a tracking reference will be emailed to you so you can follow it all the way to your front door. You can track the progress of your order at www.dpd.co.uk/tracking/tracking.do.
On the day of delivery, you will receive an email and text message to advise of a one hour delivery window when your package will arrive, so there is no need to stay in all day! If you have any questions relating to your order, please don't hesitate to contact us on 0161 628 8690 or email firstname.lastname@example.org.
Details for orders shipped outside the UK are listed below. A single order can include up to 10 items for which the shipping prices are fixed. Delivery times are a guide only and are representative of the costs we incur.
All international orders are despatched on DHL. A tracking reference will be emailed to you so you can follow it all the way to your front door. You can track the progress of your order at:
Please note that prices quoted include UK VAT only (which is payable on all orders), some international deliveries may be subject to local duty and custom charges for which you the customer are responsible. We only issue a commercial invoice for consignments being shipped outside of the EU. If you require a copy please email email@example.com.
|Type of delivery||Price||Delivery Service||Additional Information|
|UK Next Day||Free||Next Day||Orders must be placed before 3pm Monday – Thursday. Orders placed before 3pm on a Friday will be delivered the following Monday (except Bank Holidays). UK mainland only, excludes Scottish Extreme Areas and Northern Ireland.|
|Europe A||£15.00||2-4 working days||includes, Belgium, Netherlands, Luxembourg, France, Germany, Italy, Spain, Portugal|
|Europe B||£20.00||4-6 working days||Includes all other EU countries other than the above.|
|Standard Eire||£10.00||2 working days|
|USA/Canada||£15.00||3-4 working days|
|Australia/New Zealand||£25.00||3-4 working days|
|Worldwide A||£25.00||3-6 working days||Includes all countries outside the EU, except South America.|
|Worldwide B||£30.00||3-6 working days||Includes all South American countries (Argentina, Brazil, Bolivia, Chile, Columbia, Ecuador, French Guiana, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela)|